Jobid=b0e8a0067899 (0.02)
OverviewJoin to apply for the IT Project Manager Digital Investor Journey role at Oikocredit .
About the departmentThe Chief Operating Officer (COO) domain plays a vital role in driving Oikocredit's strategic agenda. The COO Office supports this by overseeing project portfolio governance, ensuring that change initiatives are well-resourced, aligned with strategic goals, and monitored for performance. It also leads the Project Management Office (PMO) and provides leadership across all transformation efforts.
Seniority level
Associate
Employment type
Temporary
Job function
Project Management
Responsibilities
Lead the Digital Investor Journey Change Initiative, ensuring scope, time, quality and budget are effectively managed.
Develop and maintain a comprehensive project plan, covering milestones, dependencies, risks and resource planning.
Coordinate delivery across multiple workstreams, ensuring integration of outcomes and alignment with strategic goals.
Translate the business case into actionable implementation phases with measurable value.
Governance and reporting: operate with autonomy while maintaining alignment with PMO standards; prepare project updates and documentation for the Steering Committee and contribute to portfolio-level reporting and decision-making; monitor benefit realisation and post-implementation reviews and value tracking.
Stakeholder engagement and communication: manage engagement with Investor Engagement, Investor Support, Marketing, IT teams, Enterprise Architecture and the PMO. Ensure regular and clear communication on initiative progress, risks and decisions. Facilitate alignment between technical delivery and business needs, managing expectations and ensuring stakeholder buy-in.
Resource management and risk management: plan and coordinate project resources with Investor Engagement, Investor Support, IT and the PMO. Identify risks early, develop mitigation strategies and manage escalations when needed.
Change enablement and transition to BAU: ensure that change management and user adoption are integrated into project delivery. Identify and manage the impact of process and system changes on the organisation. Ensure a smooth transition to Business-as-Usual through documentation, training materials and handover plans. Contribute to the identification and tracking of key success indicators.
Education and Experience
Bachelor's or Master's degree in Project Management, IT, Business Administration, Marketing or a related field.
At least 5 years of experience managing digital transformation or customer experience initiatives involving both IT and business components.
Demonstrated experience in planning and executing transitions from legacy processes or tools to new digital solutions in a complex stakeholder environment, including managing user readiness, data migration and phased go-live strategies.
Hands-on experience with Scrum methodology, delivering value through MVPs and iterative releases in collaboration with Product Owners and development teams.
Proven ability to lead multi-stakeholder projects with a focus on compliance, user adoption and measurable business outcomes.
Knowledge & Skills
Solid understanding of agile project management, particularly Scrum, backlog management and iterative delivery.
Ability to translate business needs into actionable deliverables and incremental value.
Skilled in Microsoft Project for project planning, tracking, and reporting in line with PMO standards.
Familiarity with collaboration tools such as Microsoft 365 and Salesforce-based platforms. Knowledge of Salesforce platforms (Experience Cloud, Marketing Cloud, CRM).
Soft Skills & Competencies
Excellent communication and stakeholder management skills across both technical and non-technical audiences.
Strong planning, coordination and problem-solving abilities.
High adaptability and resilience in a dynamic, cross-cultural environment.
Proactive and collaborative mindset with strong attention to detail and a focus on quality and continuous improvement.
Benefits
Impactful Work; Contribute to meaningful social and environmental change.
Professional Growth; you will have access to training and learning opportunities.
Work-life balance: you will benefit from a flexible work environment where you can work from home approximately 50% of the time.
Collaborative Environment; work with passionate professionals dedicated to impact investing and sustainability.
Additional remarksThe role is open for 36 hours per week (90%) and for one year. We will evaluate the project after one year and then decide whether the contract will be extended.
This position is intended for candidates who will join us as employees on the payroll. We are not considering applications from external contractors or freelancers at this time.
Candidates should hold a valid work permit for the Netherlands.
How to applyPlease send your cover letter and resume in English via the apply button.
EEO statementOikocredit is an equal opportunity employer. We value diversity and are committed to creating an inclusive work environment that embraces individuals from various backgrounds.
LocationAmersfoort, Utrecht, Netherlands
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